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  • CBI questions - decision-making competencies

  • Back to Competency Based Interviews

    Competency: Creative thinking

    • Describe a time when you generated a new approach to an existing work procedure.
    • Provide an example of a time when you generated creative ideas to solve a problem.
    • Describe a time when you implemented an improvement to a process, service or product.
    • What is the most imaginative or innovative task you have done in your present position?
    • Tell me about a new business idea that you have had in the last twelve months.

    Competency: Vision

    • Tell me about any strategic planning activity in which you were involved that went well. What was your own direct involvement?
    • What range of issues determines the success or otherwise of your present organisation?
    • What are some of the goals of your present organisation? What part have you played in setting these?
    • How far ahead do you plan? Can you give me an example?

    Competency: Judgement

    • When have you included subordinates in your decision making? Tell me about a specific example? How did you incorporate their input?
    • What is the biggest decision you made in the last year? What alternatives did you consider? Why did you do it that way?
    • Describe a situation when it was difficult to reach a judgment quickly.
    • Give me two examples of good decisions you have made in the last six months? What were the alternatives? Why were they good decisions?

    Competency: Commercial Orientation/Entrepreneurial

    • Tell me about some successful business initiatives that you have taken in, say, the last five years.
    • Tell me about a time when you have followed an opportunity that others were doubtful about. What happened?
    • Provide an example of when you had to reach a quick understanding of the commercial implications of a new issue.
    • Tell me about a time when you balanced the competing priorities of a number of stakeholders.
    • Tell me about a time you suggested a competitive marketing strategy for a business.

    Competency: Problem analysis/solving

    • Describe a time when you critically evaluated information in order to solve a problem.
    • What problems are you currently working on that came as a surprise? How much advance notice did you have of the problems?
    • Outline a particularly challenging analytical problem you worked on.
    • Describe the biggest problem you have encountered in your last role? How did you handle it? What steps did you take after you identified the problem?
    • What sources of information do you use to keep aware of the problems and issues within your organisation.
    • Describe a time you have had to remain wary of potential problems.
    • Provide an example of a time when you used a non-standard approach to solve a problem.

    Competency: Numerical analysis

    • What figures do you think about every day? Tell me more?
    • What numerical analyses do you run through fairly routinely in your work?
    • What numbers give critical signs of the well-being of your organisation or department?
    • Tell me about a time you had to undertake considerable figure work. Did you enjoy it?

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