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  • Effective communication required to retain and nurture talent

  • Public sector HR departments have been urged to communicate effectively with staff in order to retain and nuture key talent in the wake of the coalition government’s emergency budget.

    The plea comes from Dean Shoesmith, president of the Public Sector People Managers’ Association (PPMA) and HR director, Sutton and Merton Council.

    Shoesmith says: “This is very worrying for staff as even those who are in essential front line services become concerned for their future employment. A major challenge as we go forward is going to be how we ensure that we are still attracting, retaining and nurturing talent when the mood is very much one of staff reductions. HR professionals in the public sector need to work hard to improve employee communications and engage staff.
    “Front-line staff are often best placed to come up with innovative solutions or at least contribute in the process because they understand customers and working systems better than most others within the organisation, and will know their specific needs and complaints.”









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