J2692 - Our client is seeking a Head of Business Change and Infrastructure to work alongside the CIO to deliver technological solutions aligned with strategic objectives that provide the ease of use that customers need. You will be responsible for the management of the day to day activities and co-ordination of work within the Application Support, Business Change and IT areas of work. You will be an experienced Manager/Head of Department with excellent knowledge of technological solutions with a track record of successful systems implementations as well as being well versed in managing and coaching teams. Excellent salary, bonus and benefits. Location: UK, Gtr London / Surrey.
Focus on ensuring IT offering makes equipment finance easy for customers.
Desire to question the status quo and drive change aligned with what customers need in line with business strategy and vision.
Influence and work alongside colleagues across the business in their delivery of mutualised systems.
Lead and Manage the Business Change and Infrastructure Functions.
Manage and develop all current and future company systems and infrastructure including processing systems, project management, database management/reporting, IT infrastructure management, product development (as it relates to processes and systems), building infrastructure, business continuity and transversal projects for business in these areas.
Under the direction of the CIO, facilitate the management of systems and technology budget.
Oversee the management of the relationships with all our key systems and infrastructure suppliers including Alfa, OBS, Sword APAK, Bluechip, AMS, and ensure that regular reviews are carried out.
Ensure the teams manage SLAs with suppliers so that they meet expected service levels and provide the necessary system and infrastructure support, business continuity facilities and planning.
Ensure the development and maintenance of appropriate documentation, security, and controls overall IT processes, systems and infrastructure.
Assist in the coaching and development of team leaders and identify training needs.
Awareness of the emergence of new technologies and their potential relevance to our business.
Experience of customer interface development through the whole customer journey (e.g. on-boarding, in life queries/management) and systems linkage.
Significant experience of team management/mentoring/motivation and a range of team structures.
Understanding and direct participation in agile or similar working practices.
Project management experience with the ability to blend an understanding of the technical aspects of systems/software development with clear and simple communication to non-technical people across the business
Good working knowledge of the Asset Finance, Leasing, Banking or other similar Industry and products offered.
Understanding of the commercial environment and ability to show empathy with business unit without losing objectivity.
We strongly favour applicants with proven relevant experience in Financial Services; particularly in Asset Finance and Leasing.