​J2767 - Our client is seeking a Collections Associate to ensure the effective and timely collection of asset finance arrears by maintaining a proactive Recoveries strategy in accordance with the company policies and procedures.

Salary: £25,000 - £30,000 plus excellent benefits. Location: UK, S Eng (Homeworking / Office split)

KEY RESPONSIBILITIES:

• Manage a portfolio of customers in arrears, making sure they are contacted in a timely manner to: obtain reasons for non-payment and to seek confirmation and commitment to clear the arrears & bring the account up to date.

• Telephone arrears customers within agreed timescales and obtain comprehensive understanding of the customer situation.

• Assess each arrears case and make recommendations to the Recoveries Manager, as to the most appropriate action to resolve the case.

• Complete ‘Early Warning List’ report & highlight any cases for concern to Recoveries Manager.

• Ensure all arrears cases have clear up to date notes on the lease administration system reflecting the current status & proposed next actions.

• Liaise with Asset Management to obtain an up to date valuation & highlight any potential shortfall to the Recoveries Manager, so a provision can be considered.

• Where arrears accounts require rescheduling, novation or re-write, refer to Recoveries Officer for completion.

• Prepare & document Asset Substitution requests & forward to Credit for authorisation.

• Prepare arrears and portfolio information for management as required.

PERSON SPECIFICATION:

• Minimum of 1 years’ experience within Asset Finance Collections or Arrears

• Educated to GCSE standard. Minimum 5 subjects including English and Maths

• Good working knowledge of the following Microsoft products: Word, Excel and Outlook

• Thorough, organised, motivated and accurate

• Good team player, but equally effective working on their own

• Able to prioritise, manage time effectively and meet deadlines

We strongly favour applicants with proven relevant experience in Financial Services; particularly in Asset Finance and Leasing.

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