J3130 - Recoveries Associate - UK, Hampshire (Hybrid) - Asset Finance

Job title: J3130 - Recoveries Associate - UK, Hampshire (Hybrid) - Asset Finance
Contract type: Permanent
Location: Hampshire
Function: Collections / Recoveries,
Salary: £35,000 - £40,000 plus excellent bonus and benefits
Reference: J3130
Contact email: careers@newleafsearch.com
Contact phone: 0203 740 7222
Job Published: January 30, 2023
Remote WorkingHybrid

Job description

​J3130 - New Leaf Search has partnered with a prestigious banking group in their search for a Recoveries Associate. You will ensure the effective and timely collection of serious arrears cases by maintaining a proactive Recoveries strategy in accordance with policy and procedures. Where collection of the arrears in unsuccessful, you will terminate the agreement and manage the repossession/collection of the assets.

Salary: £35,000 - £40,000 plus excellent bonus and benefits. Location: UK, Hampshire (Hybrid)


  • Responsibility for serious arrears cases in line with policy.

  • Manage your portfolio of customers with larger/more complex arrears making sure that they are contacted in a timely manner to ascertain reasons for non-payment or seek confirmation and commitment to bring the account up to date.

  • Arrange termination of the agreement & repossession of the assets if required.

  • Telephone serious arrears case customers within agreed timescales and obtain comprehensive understanding of the customer situation.

  • Liaise with Asset function to obtain an up to date valuation and highlight any potential shortfall to the Line Manager, so a provision can be considered.

  • Support the Collections Associates with cases where necessary, assisting in seeking alternative solutions to resolve the case.

  • Where collections of arrears are unsuccessful arrange Termination of the agreement & issue notices to the customer & guarantors.

  • Work collaboratively with Asset Management in relation to the collection & repossession of assets where appropriate.

  • Ensure all serious arrears cases have clear up to date notes on the lease administration system reflecting the current status & proposed next actions.

  • Prepare month end and interim arrears reports and relevant data/reports for meetings.


  • Minimum of 3 years’ experience in Collections & Recoveries within the Financial Services industry.

  • Educated to GCSE standard. Minimum 5 subjects including English and Maths.

  • Good working knowledge of Microsoft Word, Excel and Outlook.

  • Good attention to detail, with a high level of accuracy.

  • Highly organised & motivated individual.

  • Good team player, but equally effective working on their own.

  • Able to prioritise, manage time effectively and meet deadlines.

  • High level of systems awareness and controls.

  • Excellent interpersonal skills.

  • Excellent written and verbal communications skills.

  • Strong telephone communication techniques.

We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Applicants will only be considered with relevant in-country experience.

Share this job


Jane Theobald

Get similar jobs like these by email

By submitting your details you agree to our T&C