Competency: Interpersonal sensitivity
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What unpopular decision have you recently made? How did your subordinates respond? How did that make you feel?
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No one can always retain popularity. Can you tell me the last time you upset someone? What happened?
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Tell about when you joined your last organisation - how did you get to know the wider team?
Competency: Selling skills
- Tell me about your most difficult experience in selling something.
- Tell me about an occasion where you promoted a new concept to a client.
- Describe a situation where you had difficulty influencing someone to adopt your point of view.
- Tell me about a time you had to sell an idea to a group of people in a formal presentation.
- Tell me about your most satisfying selling experience.
Competency: Listening
- What do you do to show someone else that you are paying attention to them?
- Describe a time when you found your attention wandering and you lost the thread of a conversation.
- Have you ever been told you are a good listener? (If yes) when? By whom?
Competency: Persuasiveness
- Describe your most satisfying (or disappointing) experience in presenting to, and gaining the support of, top management for an idea or proposal.
- Tell me about a time when you needed to persuade others to commit to a course of action.
- Give me an example of a time when you were unable to persuade someone to your point of view.
Competency: Communication skills
- Tell me about a talk or presentation which you gave recently.
- Describe a situation where you had to convey complex information to someone.
- What is the worst communication problem you have experienced?
- What differing approaches do you employ in talking with different types of people? How do you evaluate the effectiveness of these approaches?
- Give an example of when you had the choice of either writing a report or giving an oral report. Which option did you take andwhy? What was the impact of this decision?
Competency: Relationship building
- When you last found yourself with a new group of people to work with, how did you get to know them?
- Tell me about a time when you quickly developed a relationship with a new colleague or client.
- What do you know about the personal interests of some of your subordinates? How did you find out?
Competency: Collaboration and teamwork
- Describe a situation where there was a disagreement among members of your team.
- Describe the skills and personal qualities you believe are valuable, and those you have personally contributed, to a group task or project.
- Tell me about a time when you have consciously participated as a group member rather than a group leader? What did you actually do?.
- What have you done to build good working relationships within a team? Give an example?
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