J2882 - Internal Account Manager - Ireland, Dublin - Asset Finance

Job title: J2882 - Internal Account Manager - Ireland, Dublin - Asset Finance
Contract type: Permanent
Location: Dublin
Function: Sales (Internal),
Salary: £35,000 - £40,000 plus excellent bonus and benefits
Reference: J2882
Contact email: careers@newleafsearch.com
Contact phone: 0203 740 7222
Job Published: March 14, 2022
Workplace TypeOffice

Job description

​J2882 - Our client is seeking a Internal Account Manager to develop and promote effective working relationships with the Sales and Credit Teams based in Ireland and the UK.

Salary: £35,000 - £40,000 plus excellent bonus and benefits. Location: Ireland, Dublin

KEY RESPONSIBILITIES:

  • Develop and promote effective working relationships with the Sales and Credit Teams based in Ireland, UK and Nordics. 

  • Support the Account Manager to manage and convert the pipeline of new business into executed agreements.

  • Progress deals through credit and pay-out teams and resolving blockages by taking proactive actions.

  • Provide cover for Account Managers where required.

  • Provide quotations, follow up with customers and prepare agreement documentation.

  • Take responsibility for challenging business processes that are not consistent with the expectations or requirements for the Irish market.

  • Ensure operational processes and controls are followed to enable KPIs to be met.

  • Monitor KPIs and recommend actions (escalating where necessary) to address changing business needs.

  • Manage Customer queries and requests to conclusion. This will include the provision of settlement quotations, resolution of invoicing queries and collections support.

  • Responsible for identifying and implementing change to deliver operational efficiencies within the customer experience and sales support areas.

PERSON SPECIFICATION:

  • A diligent, self-motivated team player passionate about delivering a quality service. 

  • You will have good asset finance knowledge complemented by an inquisitive mind and a willingness to work collaboratively with others to learn and overcome challenges.

  • As a critical thinker, you will be constantly looking out for ways to identify and implement process improvements.

  •  A hands-on approach, capable of thinking for yourself and taking actions based on an understanding of priorities.

  • Attention to detail when completing activities, ensuring the customer experience benefits from high quality service provision.

  • Strong interpersonal skills to support the development of effective relationships that mean you can work in a team but be confident to challenge where needed.

  • Excellent communication; being able to communicate effectively in Finnish and in English.

  • Take responsibility for ensuring Finnish customer requirements and expectations are understood by the wider Operations Team.

We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Applicants will only be considered with relevant in-country experience.

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Consultant

Katherine Amin

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