J2882 - Our client is seeking a Internal Account Manager to develop and promote effective working relationships with the Sales and Credit Teams based in Ireland and the UK.
Salary: £35,000 - £40,000 plus excellent bonus and benefits. Location: Ireland, Dublin
Develop and promote effective working relationships with the Sales and Credit Teams based in Ireland, UK and Nordics.
Support the Account Manager to manage and convert the pipeline of new business into executed agreements.
Progress deals through credit and pay-out teams and resolving blockages by taking proactive actions.
Provide cover for Account Managers where required.
Provide quotations, follow up with customers and prepare agreement documentation.
Take responsibility for challenging business processes that are not consistent with the expectations or requirements for the Irish market.
Ensure operational processes and controls are followed to enable KPIs to be met.
Monitor KPIs and recommend actions (escalating where necessary) to address changing business needs.
Manage Customer queries and requests to conclusion. This will include the provision of settlement quotations, resolution of invoicing queries and collections support.
Responsible for identifying and implementing change to deliver operational efficiencies within the customer experience and sales support areas.
A diligent, self-motivated team player passionate about delivering a quality service.
You will have good asset finance knowledge complemented by an inquisitive mind and a willingness to work collaboratively with others to learn and overcome challenges.
As a critical thinker, you will be constantly looking out for ways to identify and implement process improvements.
A hands-on approach, capable of thinking for yourself and taking actions based on an understanding of priorities.
Attention to detail when completing activities, ensuring the customer experience benefits from high quality service provision.
Strong interpersonal skills to support the development of effective relationships that mean you can work in a team but be confident to challenge where needed.
Excellent communication; being able to communicate effectively in Finnish and in English.
Take responsibility for ensuring Finnish customer requirements and expectations are understood by the wider Operations Team.
We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.
Applicants will only be considered with relevant in-country experience.