Job description
J2887 - Our client is seeking a Collections & Recoveries Specialist to supervise and optimise C&R activities across their UK and Ireland portfolios, in order to minimize risk costs, optimize returns and maintain customer satisfaction. You will communicate with debtors by telephone and in writing to solve arrears; instigate and manage recovery activities and assist with reporting requirements.
Salary: £25,000 - £32,000 plus excellent bonus and benefits. Location: UK, Midlands
KEY RESPONSIBILITIES:
Arrears identification and management.
Identify and investigate arrears in the portfolio.
Distinguish technical arrears from genuine arrears and undertake the necessary steps to resolve them.
Communicate with debtors by telephone and in writing in order to collect outstanding arrears.
Make arrangements for rescheduling of arrears where appropriate.
Assist the C&R Manager in the evaluation and input of provisions.
Terminate contracts and pursue conditional payments in order to minimize risk costs.
Assist the C&R Team Leader with repossession and remarketing activities.
Continue all necessary actions to collect payments in order to realise any subsequent gains.
Real-time update of debtor and arrears history in order to maintain a complete record in order to facilitate well-informed decision making during the collection, recovery, remarketing and litigation processes.
Daily recording of arrears cheques and updating of comments on lease system.
Internal and external C&R reporting.
Collections administration.
Checking daily bank reports ensuring bank details are correct on the lease system.
PERSON SPECIFICATION:
Minimum 5 years experience of working in a C&R environment, ideally across UK and Ireland.
Understanding of regulated agreements.
Knowledge of the agricultural and / or leasing industries an advantage but not essential.
Credit and / or Collections related qualifications an advantage.
We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.
Applicants will only be considered with relevant in-country experience.
