​K3583 – Chief Operating Officer – UK, Greater London / Surrey (Hybrid) – Asset Finance

New Leaf Search has partnered with a leading European financial services group in its search for a Chief Operating Officer.

Excellent salary, bonus and benefits. UK, Greater London / Surrey (Hybrid).

This is a senior executive role with full responsibility for UK operational strategy, governance and delivery. The COO will lead all operational functions, ensure regulatory compliance (including FCA / FLA), and deliver service excellence during a period of sustained business growth.

Reporting into EXCO, the COO will oversee Business & Customer Services, Collections, New Business and Asset Management, while partnering closely with Risk, Legal, HR, Marketing and international colleagues across the wider group.

Key Responsibilities include:

• Full accountability for UK operational performance, governance, controls and regulatory compliance

• Leadership, development and performance management of all UK Operations teams

• Delivery of service excellence and operational resilience across the business

• Ownership of operational strategy, KPIs, SLAs and budget delivery

• Oversight of Consumer Duty and Treating Customers Fairly requirements

• Contribution to business growth strategy and major transformation initiatives

• Strong collaboration with European Head Office and wider European stakeholders

About you:

• Extensive senior leadership experience within Asset Finance / Leasing

• Strong commercial and financial acumen with deep UK regulatory knowledge

• Proven ability to lead, develop and inspire multi-disciplinary teams

• Track record of delivering operational excellence and change

• High standards of integrity, conduct and ethical leadership

We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing.
You will also require relevant IN-COUNTRY experience; without which, your application will NOT be considered.

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