J2802 - Our client is seeking a Collections Account Manager for a 4-5 Month Fixed Term Contract. You will join a team of collectors to chase and manage arrears and default cases across all business channels within the company. You will ideally be able to start in September 2021.
Salary: Excellent salary. Location: UK, Gtr London / Surrey
Chase arrears and manage allocation of cash for all non-contractual arrears.
Raise arrears letters and default notices as appropriate.
Manage all late payment interest from identification, billing and collection.
Assist with administrative duties.
Assist with the on-boarding process of key vendor accounts.
Liaise with accounts department to ensure correct allocation of cash.
Investigate and ensure overpayments are corrected.
Work in accordance with the latest procedures and policies.
Ensure compliance with Consumer Credit Legislation and DPA.
Be proactive in developing process and procedure in a changing business.
Other ad hoc duties where required.
1-2 years experienced in debt collection preferred (not essential).
Good organisational skills.
A good team player but able to work independently.
Good communication skills and the ability to make decisions.
Good knowledge of excel and other Microsoft systems.
Ability to resolve technical allocation issues.
Working knowledge of Alfa useful but not essential.
We strongly favour applicants with proven relevant experience in Financial Services; particularly in Asset Finance and Leasing.