​J2879 - Our client is seeking a Credit Controller to chase customers for payment of arrears on failed DDs. You will coordinate all the resulting administrative and liaison duties both internally and externally.

Salary: To £32,000 plus bonus and excellent benefits. Location: UK, Essex

KEY RESPONSIBILITIES:

• Calling customers to obtain payments, sending letters/emails/texts.

• Running credit searches on companies and individuals.

• Support manager with ad-hoc duties.

• Provide reporting and commentary on month end arrears cases.

• Evaluating debtor’s worth to establish how to progress a case.

• Responsibility of chasing customers for payment of arrears on failed DD’s.

• Take card payments over the phone.

• Terminate agreements in default and calculate termination balance.

• Responsible for maintaining customer accounts with accurate notes and actions.

• Liaising with Solicitor to progress legal cases.

• Liaising with Salesperson / Broker on their arrears customers.

• Weekly ledger update to manager.

• Referring cases to repossession agent to recover asset.

• Instructing inspections.

• Carrying out asset valuations.

• Raising admin charges and applying payments to customer accounts.

PERSON SPECIFICATION:

• Understanding of FCA regulations would be an advantage.

• Understanding of different lease types would be an advantage.

• Knowledge of bankruptcies, IVA’s and liquidations.

• Experience of Experian and understanding of CAIS would be preferred.

• Ability to work as part of a team but also off own initiative.

• Demonstrated ability to work under pressure.

• Good clear telephone manner.

• Good knowledge of Excel, Outlook, PowerPoint.

• Previous Collections experience required.

We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Applicants will only be considered with relevant in-country experience.