Job description
J2892 - Our client is seeking a Lease Administrator to provide support to customers through the in-life processing of their contract. From the final stages of customer on-boarding through to termination you will ensure that policies and procedures are followed in line with expectations. All activities will be performed in a timely manner to ensure both contractual obligations and service levels are met.
Salary: £25,000 - £28,000 plus excellent bonus and benefits. Location: UK, Flexible (Homebased)
KEY RESPONSIBILITIES:
Ensure all objectives and KPI’s are achieved or succeeded.
Being a positive influencer within the team, delivering good behavioural and professional standards in line with the bank’s values and behavioural framework.
Ensure that new agreements are uploaded accurately to the internal Lease Administration System.
Activate the agreements, invoice where necessary and request the collection of any outstanding rental or deposit by direct debit.
Produce and distribute the customer welcome packs.
Produce and distribute the monthly invoice and annual vat statements.
Manage the in-life requests from receipt of enquiry through to completion and resolution following our standard procedures and within agreed SLA’s.
Produce accurate settlement quotations.
Administer any non or financial amendments on the Lease Administration System.
Manage the end of lease activity on the portfolio in line with agreed procedures and policies
Ensure agreements are terminated following settlements or end of life procedures within agreed SLA’s.
Administer all novation’s on the Lease Administration System.
Work with internal departments on cash allocation queries and resolve in line with internal policies and procedures .
PERSON SPECIFICATION:
Ability to produce work to a consistently high standard.
Excellent attention to detail.
Good team player, but equally effective working on their own.
Ability to prioritise, manage time effectively and meet deadlines.
We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.
Applicants will only be considered with relevant in-country experience.