Job description
J3090 - Our client is seeking a Lease Administrator to work in a fast-paced environment, where you will provide support to their customers through the in-life processing of their contract. You will be responsible for administering settlement requests; ensuring they are accurate and performed within SLAs . You will also administer any settlement payments that are received and either amend the contract or terminate the contract on the Lease Administration system to reflect that payment.
Salary: To £28,000 plus excellent bonus and benefits. Location: UK, Flexible (Remote).
KEY RESPONSIBILITIES:
Ensure all objectives and KPI’s are met; achieving accreditation on settlements within the given timeframe.
Be a positive influencer within the team, delivering good behavioural and professional standards in line with company values and behavioural framework.
Manage the in-life requests from receipt of enquiry through to completion and resolution following our standard procedures and within agreed SLA’s.
Produce accurate settlement quotations.
Administer any non or financial amendments on the Lease Administration System.
Manage the settlement activity on the portfolio in line with agreed procedures and policies.
HPI Deregistrations following any terminations.
Ensure agreements are terminated following settlements or end of life procedures within agreed SLAs .
Work with internal departments on cash allocation queries relating to settlements and resolve in line with internal policies and procedures .
Ensure quality work is completed in line with the expected departmental standards.
Ensure a customer first activity is delivered across all multiple customer propositions.
Participate and contribute to learning varied process in line with current procedures.
PERSON SPECIFICATION:
Ability to produce work to a consistently high standard.
Excel skills and understanding is preferable.
Excellent attention to detail.
Good team player, but equally effective working on their own.
Ability to prioritise, manage time effectively and meet deadlines.
Excellent written and verbal communications skills.
We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.
Applicants will only be considered with relevant in-country experience.