J3147 - Collections Associate - UK, South of England (Hybrid) - Asset Finance

Job title: J3147 - Collections Associate - UK, South of England (Hybrid) - Asset Finance
Contract type: Permanent
Location: Southampton
Function: Collections / Recoveries,
Salary: £30,000 - £35,000 plus excellent benefits
Reference: J3147
Contact email: careers@newleafsearch.com
Contact phone: 0203 740 7222
Job Published: February 10, 2023
Remote WorkingHybrid

Job description

​​J3124 - Our client is seeking a Collections Associate to ensure the effective and timely collection of asset finance arrears by maintaining a proactive Recoveries strategy in accordance with the company policies and procedures.

Salary: £30,000 - £35,000 plus excellent benefits. Location: UK, South of England (Hybrid).


  • Manage a portfolio of customers in arrears, making sure they are contacted in a timely manner to: obtain reasons for non-payment and to seek confirmation and commitment to clear the arrears & bring the account up to date.

  • Telephone arrears customers within agreed timescales and obtain comprehensive understanding of the customer situation.

  • Assess each arrears case and make recommendations to the Recoveries Manager, as to the most appropriate action to resolve the case.

  • Complete ‘Early Warning List’ report & highlight any cases for concern to Recoveries Manager.

  • Ensure all arrears cases have clear up to date notes on the lease administration system reflecting the current status & proposed next actions.

  • Liaise with Asset Management to obtain an up to date valuation & highlight any potential shortfall to the Recoveries Manager, so a provision can be considered.

  • Where arrears accounts require rescheduling, novation or re-write, refer to Recoveries Officer for completion.

  • Prepare & document Asset Substitution requests & forward to Credit for authorisation.

  • Prepare arrears and portfolio information for management as required.


  • Minimum of 1 years’ experience within Asset Finance Collections or Arrears

  • Educated to GCSE standard. Minimum 5 subjects including English and Maths

  • Good working knowledge of the following Microsoft products: Word, Excel and Outlook

  • Thorough, organised, motivated and accurate

  • Good team player, but equally effective working on their own

  • Able to prioritise, manage time effectively and meet deadlines

We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Applicants will only be considered with relevant in-country experience.

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Jane Theobald

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