J3168 - Our client is seeking a Collections and Recoveries Specialist to manage the end-to-end handling of high-risk cases with early engagement being the key to a successful outcome. You should be able to demonstrate strong collections and negotiation skills, as this will allow you to resolve complex matters and obtain the best outcome for both the business and the customer. You will be able to build strong cross-functional relationships; must be self-motivated and able to demonstrate strong organisational skills with attention to detail.
Salary: £30,000 - £40,000 plus excellent bonus and benefits. Location: UK, South East England / Thames Valley (Hybrid)
Minimising arrears through pursuing customers for overdue payments, attending customer meetings and taking the appropriate action where necessary which may include recovery of assets, issuing litigation proceedings and enforcement action.
Collaborating with key departments including Asset Management, Risk and Sales to agree the appropriate exit strategies to resolve default cases.
Maximising recoveries on default and insolvency cases by working promptly to establish if there are any potential buyers for the company or our equipment.
Managing high value cases (exposure €500k) ensuring suitable exit strategies are agreed and appropriate provisions calculated.
Identifying early warning signs on portfolio including payment issues, negative press, profit warnings etc. and escalate / share information with wider business.
Resolving complex queries by working closely with internal departments and introducers.
Supporting less experienced team members through knowledge sharing and delivering training.
Providing support to fraud experts through investigations into suspicious transactions.
Supporting management team with monthly reporting ensuring accurate records are maintained.
Adhering to the Collections, Compliance, FCA and all relevant guidelines to ensure all collections related activity is within specified compliance requirements.
Previous experience within a Collection and Recoveries role is essential for this opportunity.
Good knowledge and understanding of UK Insolvency and consumer credit laws.
Experience in managing high volumes of cases efficiently and effectively.
Sound knowledge of asset finance products, structures and documentation.
Excellent communication and written skills with ability to build cross functional relationships.
Strong negotiation and conflict resolution skills.
Ability to work well within structured processes and using your own initiative to find solutions.
Strong organisation skills with good attention to detail.
We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.
Applicants will only be considered with relevant in-country experience.