Job description
J3213 - New Leaf Search has partnered with an asset finance specialist providing funding facilities directly with customers and via premium brokers, in their search for a Credit Control (Collections) Administrator. For the right candidate, there will be opportunity to progress within the role. Team currently consists of 3 credit controllers in a growing business with responsibility for chasing customers for payment of arrears on failed DD’s.
Salary: To £29,000 plus excellent bonus and benefits. Location: UK, Essex / East Anglia (Hybrid)
KEY RESPONSIBILITIES:
Responsibility of chasing customers for payment of arrears on failed DD’s.
Take card payments over the phone.
Terminate agreements in default and calculate termination balance.
Responsible for maintaining customer accounts with accurate notes and actions.
Liaising with Solicitor to progress legal cases.
Liaising with Salesperson / Broker on their arrears customers.
Weekly ledger update to manager.
Referring cases to repossession agent to recover asset.
Instructing inspections.
Carrying out asset valuations.
Raising admin charges and applying payments to customer accounts.
Calling customers to obtain payments, sending letters / emails / texts.
Running credit searches on companies and individuals.
Support manager with ad-hoc duties.
Provide reporting and commentary on month end arrears cases.
Evaluating debtor’s worth to establish how to progress a case.
Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.
PERSON SPECIFICATION:
Previous Collections experience required.
Understanding of FCA regulations would be an advantage.
Understanding of different lease types would be an advantage.
Knowledge of bankruptcies, IVA’s and liquidations.
Experience of Experian and understanding of CAIS would be preferred.
Ability to work as part of a team but also off own initiative.
Demonstrated ability to work under pressure with a positive can-do attitude.
Strong attention to detail.
Good clear telephone manner.
Good knowledge of Excel, Outlook, PowerPoint.
We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.
Applicants will only be considered with relevant in-country experience.