J3213 - Credit Control (Collections) Administrator - UK, Essex / East Anglia (Hybrid) - Asset Finance

Job title: J3213 - Credit Control (Collections) Administrator - UK, Essex / East Anglia (Hybrid) - Asset Finance
Contract type: Permanent
Location: Essex
Function: Collections / Recoveries,
Salary: To £29,000 plus excellent bonus and benefits.
Reference: J3213
Contact email: careers@newleafsearch.com
Contact phone: 0203 740 7222
Job Published: October 04, 2023
Remote WorkingHybrid

Job description

​​J3213 - New Leaf Search has partnered with an asset finance specialist providing funding facilities directly with customers and via premium brokers, in their search for a Credit Control (Collections) Administrator. For the right candidate, there will be opportunity to progress within the role. Team currently consists of 3 credit controllers in a growing business with responsibility for chasing customers for payment of arrears on failed DD’s.

Salary: To £29,000 plus excellent bonus and benefits. Location: UK, Essex / East Anglia (Hybrid)


  • Responsibility of chasing customers for payment of arrears on failed DD’s.

  • Take card payments over the phone.

  • Terminate agreements in default and calculate termination balance.

  • Responsible for maintaining customer accounts with accurate notes and actions.

  • Liaising with Solicitor to progress legal cases.

  • Liaising with Salesperson / Broker on their arrears customers.

  • Weekly ledger update to manager.

  • Referring cases to repossession agent to recover asset.

  • Instructing inspections.

  • Carrying out asset valuations.

  • Raising admin charges and applying payments to customer accounts.

  •  Calling customers to obtain payments, sending letters / emails / texts.

  • Running credit searches on companies and individuals.

  • Support manager with ad-hoc duties.

  • Provide reporting and commentary on month end arrears cases.

  • Evaluating debtor’s worth to establish how to progress a case.

  • Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.


  • Previous Collections experience required.

  • Understanding of FCA regulations would be an advantage.

  • Understanding of different lease types would be an advantage.

  • Knowledge of bankruptcies, IVA’s and liquidations.

  • Experience of Experian and understanding of CAIS would be preferred.

  • Ability to work as part of a team but also off own initiative.

  • Demonstrated ability to work under pressure with a positive can-do attitude.

  •  Strong attention to detail.

  • Good clear telephone manner.

  • Good knowledge of Excel, Outlook, PowerPoint.

We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Applicants will only be considered with relevant in-country experience.

Share this job


Jane Theobald

Get similar jobs like these by email

By submitting your details you agree to our T&C

Up Arrow