J3261 - Collections Account Manager - UK, Greater London / Surrey (Hybrid) - Asset Finance

Job title: J3261 - Collections Account Manager - UK, Greater London / Surrey (Hybrid) - Asset Finance
Contract type: Permanent
Location: Surrey
Function: Collections / Recoveries,
Salary: Excellent salary, plus bonus and benefits
Reference: J3261
Contact email: careers@newleafsearch.com
Contact phone: 0203 740 7222
Job Published: November 20, 2023
Workplace TypeHybrid

Job description

​J3261 - New Leaf Search has partnered with a leading European financial services group in its search for a Collections Account Manager. You will form part of a team responsible for maximising the repayment of delinquent and non-performing accounts, in a way that delivers a positive customer experience.

Excellent salary, plus bonus and benefits. Location: UK, Greater London / Surrey (Hybrid)


  • Chase arrears and manage allocation of cash for all non-customer arrears.

  • Take control of building good internal and external relationships to ensure prompt payment of arrears from our broker and vendor partners.

  • Manage the billing of late payment interest where required.

  • Assist the team with a variety of collections and administrative duties.

  • Liaise with accounts department to ensure correct allocation of cash.

  • Assist the collections and reporting manager with the compilation of spreadsheets relating to the ECB requirements of the New Definition of Default.

  • Work in accordance with the latest procedures and policies.

  • Ensure compliance with Consumer Credit Legislation and DPA.

  • Other ad hoc duties where required.


  • Good organisational skills.

  • Minimum of 2 years’ experience of debt collection.

  • A good team player but able to work independently.

  • Good communication skills and the ability to make decisions.

  • Excellent excel skills, VLOOKUP and pivot reports is essential.

  • Ability to resolve technical allocation issues.

  • Working knowledge of Alfa useful but not essential.

  • Act with integrity at all times and embrace the philosophy of treating customers fairly.

This is a great opportunity to join a leading financial services company offering realistic career progression.

We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Applicants will only be considered with relevant in-country experience.

Contact us for a confidential discussion.

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Jane Theobald

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